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Email Etiquette
Introduction
Course Overview
Importance of Email Etiquette (0:43)
Crafting the Perfect Email
Writing Clear and Concise Emails (0:43)
Understanding the Structure of an Email
Using Proper Greetings and Sign-offs
Subject Lines and Email Features
Creating Effective Subject Lines
Utilizing Email Features for Better Communication
Managing Attachments and Formatting
Professional Tone and Language
Maintaining a Professional Tone (0:39)
Using Positive Language
Avoiding Common Email Mistakes (0:41)
Etiquette in Email Responses
Timely Responses and Follow-ups
Handling Difficult or Sensitive Topics
Emailing in Various Professional Settings (0:45)
Conclusion
Recap and Final Tips
Quiz
Using Proper Greetings and Sign-offs
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